Five Years of Strategic Innovation & UX Excellence at Australia’s Leading Luxury Travel Brand

Five Years of Strategic Innovation & UX Excellence at Australia’s Leading Luxury Travel Brand

Five Years of Strategic Innovation & UX Excellence at Australia’s Leading Luxury Travel Brand

Over five years as Digital Marketing Manager and UX/Web Designer at The Tailor, I drove digital growth, optimized user experiences, and expanded market reach. My work fueled revenue increases, advanced customer engagement, and enhanced the agency's position as a top-tier luxury travel provider in Australia.

Over five years as Digital Marketing Manager and UX/Web Designer at The Tailor, I drove digital growth, optimized user experiences, and expanded market reach. My work fueled revenue increases, advanced customer engagement, and enhanced the agency's position as a top-tier luxury travel provider in Australia.

Over five years as Digital Marketing Manager and UX/Web Designer at The Tailor, I drove digital growth, optimized user experiences, and expanded market reach. My work fueled revenue increases, advanced customer engagement, and enhanced the agency's position as a top-tier luxury travel provider in Australia.

Partner

The Tailor
The Tailor
The Tailor

Year

2016-2021
Strategic Digital Marketing & Revenue Growth

Strategic Digital Marketing & Revenue Growth

UX Design & Customer-Centric Innovation

UX Design & Customer-Centric Innovation

Data-Driven Campaign Optimization

Data-Driven Campaign Optimization

Award-Winning Collaboration

Customer Experience Focus: "Designing a seamless, luxury experience wasn’t just about aesthetics; it was about understanding and elevating the journey for our travellers. Watch the video to see how our team collaborates in real-world testing, ensuring every detail enhances the user experience."

Source: https://thetailor.com

Strategic Impact: "Our revenue growth was a direct result of strategic initiatives tailored to high-value clients, creating measurable business success for The Tailor and its partners."

"Working with Australia’s most awarded luxury travel agency meant setting high standards every day, reinforcing The Tailor’s reputation as a leader in luxury travel."

"Working with Australia’s most awarded luxury travel agency meant setting high standards every day, reinforcing The Tailor’s reputation as a leader in luxury travel."

"Working with Australia’s most awarded luxury travel agency meant setting high standards every day, reinforcing The Tailor’s reputation as a leader in luxury travel."

Data-Driven Results: "Through analytics-driven decisions, I reduced acquisition costs by 92%, ensuring resource efficiency while reaching an affluent audience."

Lead Generation Success: "Every campaign was designed with precision to capture interest and boost leads by 23%, aligning our brand with the aspirations of luxury travelers."

Situation
Approach
Results
Situation
Approach
Results

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases More Cases

UX Research

User Interface Design

Enterprise Software

Global Danish Company

-

2024

Reimagining Corporate Travel: A UX Deep Dive into SAP Concur

An in-depth UX case study on modernising expense management for a global Danish company, transforming a complex SAP Concur system into an intuitive digital experience through user research, desktop redesign, and mobile innovation.

UX Research

User Interface Design

Enterprise Software

Global Danish Company

-

2024

Reimagining Corporate Travel: A UX Deep Dive into SAP Concur

An in-depth UX case study on modernising expense management for a global Danish company, transforming a complex SAP Concur system into an intuitive digital experience through user research, desktop redesign, and mobile innovation.

UX Research

User Interface Design

Enterprise Software

Global Danish Company

-

2024

Reimagining Corporate Travel: A UX Deep Dive into SAP Concur

An in-depth UX case study on modernising expense management for a global Danish company, transforming a complex SAP Concur system into an intuitive digital experience through user research, desktop redesign, and mobile innovation.

Interdisciplinary Analysis

Science & Technology Studies (STS)

Healthcare AI

Aalborg University Hospital

-

2022-2023

The Invisible Networks of Healthcare AI

Examining the socio-technical & regulatory landscapes of cancer research, this research provides critical insights into how AI emerges as more than a tool—becoming a critical actor in generating, translating, and mediating complex health data and research insights.

Interdisciplinary Analysis

Science & Technology Studies (STS)

Healthcare AI

Aalborg University Hospital

-

2022-2023

The Invisible Networks of Healthcare AI

Examining the socio-technical & regulatory landscapes of cancer research, this research provides critical insights into how AI emerges as more than a tool—becoming a critical actor in generating, translating, and mediating complex health data and research insights.

Interdisciplinary Analysis

Science & Technology Studies (STS)

Healthcare AI

Aalborg University Hospital

-

2022-2023

The Invisible Networks of Healthcare AI

Examining the socio-technical & regulatory landscapes of cancer research, this research provides critical insights into how AI emerges as more than a tool—becoming a critical actor in generating, translating, and mediating complex health data and research insights.

AI Research & Insights

Advanced Technology Integration

Sustainable Energy Solutions

Global Wind Energy Company

-

2023

AI-Driven Solutions for Wind Energy: A Comprehensive Review

An exploration of AI’s transformative impact on wind energy, highlighting applications in system security, efficiency, maintenance, and predictive forecasting

AI Research & Insights

Advanced Technology Integration

Sustainable Energy Solutions

Global Wind Energy Company

-

2023

AI-Driven Solutions for Wind Energy: A Comprehensive Review

An exploration of AI’s transformative impact on wind energy, highlighting applications in system security, efficiency, maintenance, and predictive forecasting

AI Research & Insights

Advanced Technology Integration

Sustainable Energy Solutions

Global Wind Energy Company

-

2023

AI-Driven Solutions for Wind Energy: A Comprehensive Review

An exploration of AI’s transformative impact on wind energy, highlighting applications in system security, efficiency, maintenance, and predictive forecasting